You may request to cancel your registration for a refund minus a 10% administrative fee up to 10 business days before the event. Cancellations up to three days before the event may be transferred to a future session of the same training, or you may receive a refund minus a 25% administrative fee. Cancellations made less than three days before the event may not receive a refund or a transfer. When you register for a training session, you agree to these terms.